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Frequently Asked Questions


Below you will find a selection of faqs that are often asked by our customers. Click on the plus icon to expand the question and click on the next question to close the previous.

If you can’t find the answer to your query here, contact our team who will be happy to assist further.

What is solar power?

Solar power is the method of capturing the radiation energy of the sun using special solar photovoltaic (PV) cells. Solar PV panels are used to harvest the sun’s free and clean renewable energy, converting it into electricity that can be used around your property.

Can I get a quick quote online?

Yes! Try our fantastic quote calculator to see an estimate for your system and how much you could save on your energy bills!

How does a solar PV system work?

Solar PV systems feature an array of cells containing a photosensitive material that converts radiation from the sun into direct current (DC). DC current is passed through a converter, changing the current from DC to AC.  Resulting in power that can be used to power lighting, electrical appliances, charge your electric vehicle, or store excess power in a battery.

How many solar panels will I need?

The more solar panels you have installed, the more energy they will be able to generate for your home. So the number of solar panels you’ll need will depend on the number of people in your home and daily power consumption.

By surveying your property, we can determine how much suitable space is available for solar panels. Armed with this information we can determine the predicted kW output of the system. The average size system is around 4Kw (click here to find out how many solar panels will fit on your property)

How does solar benefit the environment?

In contrast to fuels like oil and gas, Solar is a clean, renewable fuel that doesn’t rely on burning materials.

This gives solar energy its green, environmentally friendly credentials as it doesn’t generate greenhouse gases. For that reason, renewable energy will maximise the potential of your property. Emphatically reducing your carbon footprint, and reducing energy bills, while also will adding value to your property.

How much do solar panels cost?

The cost of a solar panel system varies as each individual system is a bespoke design suited to your needs.

Could you really charge an electric vehicle for free using Solar energy?

If you have an electric vehicle or are considering purchasing one in the near future, being able to charge it for free, in a completely environmentally friendly manner is one of the most attractive aspects for prospective buyers.

No more of your money spent on refuelling, and a huge reduction in carbon emissions are two key factors that will benefit the consumer and the planet.

If you are planning to power your home and electric car with solar energy it is worth bearing in mind that this will require a larger system.

What are the benefits of solar?
  • Generating your own electricity from the abundant energy of the sun will
    drastically reduce your energy bills.
  • Zero carbon emissions! Greatly decreasing the adverse impact your home has on the environment.
  • Solar energy systems harness the FREE, clean energy from the sun to power your home and maintenance costs are minimal.
  • Charge your electric vehicle for free by connecting a home vehicle charger to a solar energy system.
Do solar panels still work on cloudy days?

Absolutely! It’s radiation from the sun, rather than temperature, or direct sunlight, which enables solar PV panels to generate electricity.

Solar panels in sunny countries are bound to gather more energy, but do not be fooled into thinking that they won’t work well in the UK. They do not need constant direct sunlight to work and can still generate electricity even when it is cloudy.

What is the difference between solar PV and solar thermal?

Solar PV panels are used to generate electricity, whereas solar thermal also known as a solar hot water system – is used to provide domestic hot water around the home.


Do solar panels need much maintenance?

Solar panels are very low maintenance. All of our installations come with maintenance packages, guarantees and product warranties to cover you for up to 25 years.

What is the Feed-in Tariff?

The Feed-in Tariff came to an end in March 2019, but it was a scheme the Government introduced to reward those generating their own electricity with solar panels with 20-25 year’s worth of payments. Originally set at a rate of 43.3p per kilowatt hour (kWh) of electricity generated, this was gradually reduced to 3.47p and in March 2019 the scheme closed to new applications.

Is it worth investing in solar?

Millions of UK homes already have solar PV panels. Those numbers are growing as consumers look to avoid spiralling energy costs and limit the effect of their carbon footprint.

Now is the time to invest in renewable energy. On account of the fact that systems are cheaper than they have ever been, your energy bills will see a drastic reduction and your power will come from an environmentally friendly, inexhaustible supply.

What is a battery storage system?

A battery storage system can store energy generated by a Solar PV system or purchased directly from the grid. to put it another way, a battery system allows you to rely less on the grid during peak, high tariff periods. Instead, you can use the stored energy during peak times to lower costs.

More often than not, solar panels are generating more energy than can be used around the home at any one time. The excess energy is then sent back to the grid, meaning that you’re losing out on energy being generated by your panels. By including a battery as part of your solar PV system, you can save the unused energy to use during the night when your solar panels aren’t generating any energy.

Here are some of the key reasons why you should consider a battery system at your home:

  • Reap the rewards of cheaper electricity rates with a battery installation.
  • Power your home directly from stored battery energy instead of the national grid during expensive periods, such as between 16:30 and 19:30.
  • Charge your EV with your PV! Recharge your electrical vehicle(s) from the
    battery or batteries at your home.
  • Remain plugged in during a power outage with an emergency power supply fitted with a battery. Choose a circuit at your home to remain live during an outage and run specific appliances such as fridge freezers from a dedicated socket.
  • Become more self-sufficient by using Solar PV generated during the day and relying less on the grid. This also benefits the grid by reducing the demand during weekday peak times.
Do I need solar panels to get a battery?

No, you do not need Solar Panels to benefit from a battery. You can have a battery installed without panels and take advantage of cheaper charging times. For most energy providers, this is during the night.

How does a home battery work?

A home battery works by storing solar energy produced by photovoltaic panels or by storing energy imported from the grid. The battery can store energy in kWh up to its designed capacity.

Do I lose my fit payments if I get a battery installed?

You do not lose your feed-in-tariff payments by having a battery system installed at your property. Unfortunately, the FiT scheme was discontinued in April of 2019 and so anyone with a PV system installed after this date is unable to qualify for the feed-in-tariff.

What size battery do I need?

A typical family home in the UK uses an average of 9-11kWh a day. Different properties have different requirements, so the average daily consumption varies. The size of battery your home will need is fully dependent on your power consumption.

We recommend a battery system that would power your home and cover your usage during the evening and night, with then a small amount on-top to cover for higher usage days. By sizing a battery to cover your evening and night usage, it will deplete by the morning allowing recharge via Solar PV during the day.

Matching the size of your battery system to suit the capacity of your PV system is always optimal. If you install a battery with a much larger capacity than your PV system is capable of producing then your battery will never reach 100% charge.

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